When losing a valued staff member, a typical employer’s first thoughts might be, “How can we find someone with the right qualifications?  How fast can we find a replacement?”  And those exact thoughts went through the mind of Ed Marx, CIO at University Hospitals Health System in Cleveland, Ohio, when a productive, industrious, respected team member resigned.

As a board member of the Healthcare Information Management Systems Society, Northern Ohio chapter, better know as NOHIMSS, Marx serves on the board with Dave Schenk, President of BEST Group Management Consultants, specialists in high profile search and recruiting.  After a brief discussion about the situation, Schenk said he had a person that might be the right fit, so they talked in detail about the position.  

Marx said, “I knew BEST had done work for other hospitals, that they were successful at it, and that they would like to do more business with UH.  Dave and I discussed how BEST is constantly interviewing, and he said he even had someone in mind for us.  To do everything possible to minimize the gap between employees, I turned to BEST Group.”

Schenk said, “BEST Group offers workforce planning, so for many of our clients, we recruit for three, six and even twelve months into the future.   We partner with organizations acting as an extension of their human resources department.  We frequently get involved in projects early, so as they become reality, or as strategic plans are developed, personnel needs are addressed at the same time.  We’re always interviewing for quality people for future needs based on market conditions and client input.”